Testimonials

RR Evoque

Very glad I bought my Evoque from Penguin Cars. We made an appointment with Adam to view 3 cars, he was really friendly and helpful, put not pushy at all. After purchase the car had a few issues and Adam resolved them to my satisfaction and now it's running perfectly πŸ‘Œ
I would recommend Penguin Cars as the service has been second to none. This has continued after the purchase. Very pleased with my new car and thank you Adam.
Margaret , 24 Apr 2024
 

Would definitely recommend

Excellent service
B Dennis, 20 Apr 2024
 

Excellent Company with real personable service and communication.

Excellent communication and customer service. Rob and Adam are very approachable, friendly and helpful to deal with. I have already recommended a friend to go to them.
I Hale, 17 Apr 2024
 

Faultless customer service

Rob went above and beyond to accommodate us going to see the car and get us good finance prices. Amazing customer service! Love my new car and would highly recommend Penguin cars
J Byrom, 17 Apr 2024
 

Excellent customer service. Quality cars.

Excellent customer service, friendly genuine people.
W Reeve, 17 Apr 2024
 

Mercedes Benz Cabriolet

Penguin Cars Limited were great because Their professionalism and level of service was second to none.
Anonymous, 12 Apr 2024
 

Mini Countryman

The staff at Penguin Cars Limited were good because they contacted me straightaway, kept all their promises, were polite, helpful and fabulous.
Anonymous, 12 Apr 2024
 

BMW 640

Penguin Cars Limited were great because the car was excellent and they were very helpful
N Morgan, 12 Apr 2024
 

Mercedes GLC

I'd recommend Penguin Cars Limited because of the car quality on offer
Anonymous, 12 Apr 2024
 

F-Pace

I was happy with the service at Penguin Cars Limited because they are value for money the vehicle was what I was looking for and the service from Adam was exceptional.
A Steel, 12 Apr 2024
 

Mercedes Convertible

Penguin Cars Limited were great because Their professionalism and level of service was second to none.
Anonymous, 10 Apr 2024
 

Audi A6

Professional from start to finish. Very friendly team and great communication. Top class operation, would highly recommend.
D Bean, 10 Apr 2024
 

Mercedes GLC

Adam was really helpful and knowledgeable, no pressure whatsoever. Supportive through the whole purchase process. Would definitely use them again.
Mr Connell, 08 Apr 2024
 

Excellent service

The service from Penguin was excellent from start to finish. They followed up on my initial enquiry straight away, sending a detailed video of the car and arranging a seamless delivery within 2 days. Friendly, helpful, I was really impressed
Anonymous, 08 Apr 2024
 

Land Rover

Rob was great friendly and informative πŸ‘πŸ»
Very good easy and no stress
Anonymous, 02 Apr 2024
 

High standard of used cars

We would highly recommend Penguin Cars for a vehicle purchase. Robert made our purchase and part exchange easy and hassle free. The Mercedes GLE purchased was like new.
Anonymous, 02 Apr 2024
 

Exceptional service from start to finish!

On speaking to Penguin Cars to enquire about the Mercedes CLS I was interested in, I immediatley felt this was a trustworthy company worth making the 100 mile trip to view.
On arrival, we were met by Adam, who was very courteous and knowledgeable. The car was well presented and there was no pressure or hard sell. When we returned from the test drive, my wife and I felt confident about the purchase.
The service we received from Penguin Cars was above and beyond anything I have experienced from a dealer. Adam sorted all the paperwork and made the whole transaction very easy.
If they have the car that you're looking for, I'd recommend buying it from them!
M Pillinger, 02 Apr 2024
 

1st Class Service

1st class service from start to finish. Specified the type of car I wanted with essentially items and then just relaxed and waited for my car to be sourced and delivered in top condition.
A Nicholas, 02 Apr 2024
 

I would highly recommend these guys

With so many of us buying cars remotely, it is so important that the experience from start to finish does not create any doubt or worry. I travelled from Ireland to buy my wife's C220 Cabriolet and the experience could not have been easier. The vehicle was exactly as described, everyone at Penguin Cars was courteous and helpful and it was perfectly clear that these guys genuinely care about the service they offer.
I would genuinely recommend them should you be looking for a beautifully presented, well cared for example of your next vehicle.
G Cox, 28 Mar 2024
 

Mercedes GLE

I want to express my sincere gratitude for the outstanding car buying experience at penguins cars Ltd , Robert and team was very helpful and professional !
Thanks , I will buy next car from you again!
The car they have are fantastic!
Giovanni Scianatico , 27 Mar 2024
 

The Reviews say it all. A Great selection of good quality cars!

Overall a very good company to deal with. Robert was pleasant and very informative about the Jaguar F-type that I ended up buying. I would have given them a 5 star rating but having travelled over 170 miles to view the car I would have expected a token of at least a half a tank of fuel to sweeten the deal but no off you go the garage is on the roundabout as you head out.
Anonymous, 21 Mar 2024
 

Jaguar F-Pace

5 star ⭐️ service Rob provided a detailed video of the car we agreed a price, Adam picked me up from the station, very happy indeed no pressure no hard sell good relaxed stress free experience and will be recommending penguin cars πŸ‘
M Blakewell, 19 Mar 2024
 

Very good Buying experience

Rob is very efficient and helpful and a man of his word. I was delighted with the deal.
N Morgan, 14 Mar 2024
 

Great condition cars

Excellent from start to finish, Adam was honest and professional from the start, highly recommended
J Lewis, 14 Mar 2024
 

VW Transporter

Easy to get on with, first purchase from them. They are proud of the cars they sell. Quite a high quantity of cars in stock. Helpful in giving advice and options. Non confrontational.
Anonymous, 13 Mar 2024
 

Mercedes GLC

Very helpful and knowledgeable a really good experience.
K Pearson, 04 Mar 2024
 

BMW Convertible

Very professional and friendly service in a relaxed atmosphere. Car was presented in immaculate condition
Anonymous, 04 Mar 2024
 

Great Service, Great Car

Service was very good at Penguin cars when I bought an E Class Coupe recently. Rob was a very helpful chap - and dealt with the paperwork for me which I always appreciate. Even had new plates made for the car. Which was as described, very clean and a great drive. Thank you.
M Moran, 01 Mar 2024
 

Mercedes GLC

Friendly efficient and positive
Excellent!
R Mudford, 22 Feb 2024
 

Wonderful service, love my new car, thanks

I feel very confident in recommending 'Penguin Cars' as the first place to look when it comes to a reliable and clean used car. We made our purchase during our first visit. Having found the car on 'Autotrader' we contacted the office to request an appointment, they were courteous and knowledgeable from the get go. We then met with Rob at the showroom who made us very welcome. He gave us enough scope to view the car at a leisurely pace, was able to answer all our questions and when we decided to buy the car, he made the transaction clear and efficient. Great service, great car⭐️⭐️⭐️⭐️⭐️
J Oswald, 22 Feb 2024
 

RR Sport

Rob was very pleasant and professional in all aspects during the purchase of our new car. We were made to feel welcome during our visits to the showroom
M Roberts, 19 Feb 2024
 

C Class Coupe

Really great customer service from both Robert and Adam. As we were buying the car from a distance we had a lot of questions to help us make the decision and nothing was too much trouble, from making a video of the car, to answering questions and providing photos of what we wanted to see. We felt very comfortable with them and with the whole process. On the day of collection the car was exactly as described, the transaction was swift and easy and the whole handover to us was thorough. Really happy with the car and the service and would not hesitate to recommend.
Anonymous, 19 Feb 2024
 

VW Transporter

The service we received from Adam was first class. Nothing was to much trouble he even sent over three videos of the vehicle. This was done for us because we lived 70 miles away!
P Whyatt, 19 Feb 2024
 

Have bought previously more than once and will do again, which says it all

Efficiency and competitiveness. Courteous and very friendly!
Anonymous, 08 Feb 2024
 

Absolutely Brilliant 🌟 🌟🌟🌟🌟

What a fab team! From our first call to actually meeting Adam, we were so impressed with their friendly, welcoming, professional service without the usual pushy salesman talk. I would most certainly look no further for any future car purchases! Thank You Penguin Cars
R Despard, 07 Feb 2024
 

Amazing company with stunning cars and top notch sales guys.

WOW what a top service!! I registered my interest in a car here on Friday morning and within the hour received a phone call from Adam. He was such a pleasure to deal with I drove 2.5 hours the next morning and picked up my new car! Honestly such a gentleman and a real top sales guy, nothing was too much hassle for him, he sent me videos of the car and helped with any queries I had. The cars they have here at Penguin Cars are absolutely stunning and top of the range! I would not hesitate in returning here to purchase another car in the future.
Mr C Addiscott, 06 Feb 2024
 

Vauxhall Astra

It was a pleasure buying a car from yourselves, Adam is a true gentleman and top sales guy.
Bought the car as it was automatic for my partner to drive and we’re both over the moon with it.
Il be sure to keep an eye on your stocklist for the future and wouldn’t hesitate to return!
Anonymous, 06 Feb 2024
 

Nissan Qashqai

Excellent service, Rob was really helpful. Local seller to me so test drove and collected the car within the week and it’s exactly as described, no issues!
Anonymous, 01 Feb 2024
 

Jaguar

As in previous dealings, excellent service and vehicle absolutely as described. Very pleased indeed.
Mr D Davies, 29 Jan 2024
 

Jaguar F-Pace

β€œAdam was extremely helpful and accommodating. Fabulous service and would definitely recommend to anyone looking to purchase a car.”
Anonymous, 22 Jan 2024
 

VW Transporter

I spoke with Adam, right from our first conversation he was full of honest information and couldn't do enough for me, the vehicle they supplied to me with was above and beyond their description, they were very accomadating and I couldn't of been happier with the purchase
D Anthony, 15 Jan 2024
 

Excellent 5 Star Service

The very first time I have experienced a Car Salesman that is a genuine person and not the hard sell! Adam was personable, genuine and honest individual to buy from and I wouldn’t hesitate to recommend Penguin Cars based on my experience.
L Corbett, 15 Jan 2024
 

Exceptional Service

Just traded a BMW 640d Cabriolet in for a Jaguar F-Type. Fantastic service, nothing was too much trouble. These are good honest people, treating customers fairly. Well done. Highly recommended.
Steve Hardwick, 12 Jan 2024
 

Professional and Friendly

They provided me with a professional and friendly service. The condition of the car I purchased was as described and in great condition.
Anonymous, 02 Jan 2024
 

We bought Mercedes C class from them, amazing car, amazing guys, all the best

Robert and Adam are both amazing, professional service, great atmosphere and fantastic attitude. I would highly recommend them
Mr R Jarkiewicz, 30 Dec 2023
 

Excellent Car Buying Experience

Rob is clearly someone who knows his cars. As a fellow petrol-head, I found Rob refreshingly knowledgeable and easy to deal with. Would happily recommend Penguin Cars to friends and family!
Mr M Macleod, 18 Dec 2023
 

First class customer service and trustworthy sales management

Fantastic service from Adam at Penguin Cars. We were purchasing our car remotely due to distance from the garage (East Sussex) and as such it was imperative to us that we trusted Adam in the transaction and had full and complete information regarding the vehicle to allow us to make our choice. I was very pleased to receive detailed videos and commentary on the vehicle and Adam took a video call with me to walk through all my questions in depth. The car was also delivered to us very promptly and in great condition. We are delighted all round with the purchase and would highly recommend Adam and Penguin Cars.
A Barron, 07 Dec 2023
 

Mercedes Benz GLC

Excellent service from start to finish, really pleased with the car and with the valuation of my part exchange.
Mr R Evans, 30 Nov 2023
 

Mercedes Benz GLC

Excellent service from start to finish, really pleased with the car and with the valuation of my part exchange.
Mr R Evans, 30 Nov 2023
 

Above and Beyond

Penguin Cars were excellent and really helpful. Nothing was too much trouble, they even removed some dents I wasn't happy with, allowed us to collect the car in the evening and ensured I was happy with everything. They had some beautiful cars in their showroom and I will definitely be recommending them.
Y Phillips, 16 Nov 2023
 

Professional and Reliable

Professional and Reliable
Excellent and trustworthy. I have just sold a vehicle to Penguin.They were straightforward and true to their word throughout the process.
Anonymous, 14 Nov 2023
 

GLC350D

I found Rob to be very reasonable with negotiation, the car was well prepared and presented. Very trustworthy and not at all pushy.
Mr D Linforth, 13 Nov 2023
 

Fantastic service would highly recommend.

Adam was brilliant from start to finish. Even drove to Essex to deliver my new car. Great service keep it up!
Anonymous, 13 Nov 2023
 

Excellent customer service

Excellent customer service
Excellent service from from start to finish very welcoming and thorough nothing was to much trouble and took his time going through everything with me
Mr D Jones, 10 Nov 2023
 

Range Rover Evoque

I felt the experience of buyer my Range Rover Evoque was very positive .Both Rob and Adam were very helpful .
I dealt with Adam from the original Video which Adam pointed out some minor cosmetic work that Penguin wanted to do before the sales went through to the inspection of Car on the day collections .Adam gave me clear updates on a regular basis plus a final Video before the day of the collection of the car .This gave me the piece of mind and customer satisfaction that the deal was and went smoothly .I would not hesitate to deal with Penguin cars in future and have already discuss my future purchase requirements for next year .
Mr P Jones, 27 Oct 2023
 

BMW Z4

Excellent service. Even made up plates for my private reg ready for me upon collection.
Anonymous, 25 Oct 2023
 

Well worth a phone call.

Extremely helpful dealer with some outstanding stock.
We bought two excellent cars from them. The process was enjoyable and the deals were fair.
If you are looking for a quality used car I would strongly recommend you give them a call.
Mr D Fletcher, 25 Oct 2023
 

Great dealer. High quality vehicles.

What a great dealer. Went out of his way to collect a vehicle on a weekend as I could not return the following week. All vehicles were extremely high quality at fantastic prices. I will certainly be going back for the next one!
Anonymous, 23 Oct 2023
 

Range Rover Evoque

Outstanding service from start to finish. No pushyness just simple professiolism. Will be recommending Penguin Cars to family and friends. Thank you Adam love the Evoque.
Kaz Owen, 21 Oct 2023
 

Outstanding Customer service, with in depth knowledge and a human touch!

Outstanding Customer service, with in depth knowledge and a human touch!
Really pleased with how we were treated by Penguin Cars Ltd, from Speaking to Rob on the phone regarding the car enquiry to meeting Adam to purchase with a PX vehicle. Both made us feel welcome and went above and beyond to make the deal happen for us, within our budget! Would definitely recommend and buy again from them!
Miss Kaur, 16 Oct 2023
 

Nissan Qashqai

Knowledgable, helpful, courteous and very efficient.
Very competitive and exceptional level of service.
Anonymous, 13 Oct 2023
 

Excellent

I would certainly recommend Penguin cars. In fact 3 members of my family have all recently bought cars from Rob, and we are all thrilled. He found the extract car for me a VW cabriolet. All that is left for me to say is Thank you Rob.
S Bailey, 26 Sep 2023
 

Jaguar F-Pace

Great service.
They handled my purchase with great efficiency and made the purchase simple and easy. Friendly staff made it all a pleasure.
B Garrard, 20 Sep 2023
 

Mercedes GLC

I would highly recommend them.
Both Adam and Rob were extremely helpful and put no pressure on us whatsoever. We were made to feel extremely comfortable and relaxed .
The whole experience purchasing our car from them was most pleasant.
A Perkins, 20 Sep 2023
 

Faultless Service

I have 15 years in the motor trade industry and have dealt with numerous dealers and dealership. I have to say Rob is one of the most honest, non pushy, genuine guys I've dealt with. Described the A45s perfectly so no surprises when we arrived after a 3 hours drive! Car was mint and couldn't be happier. Highly recommended Penguin Cars!
Mr J Human, 18 Sep 2023
 

Mercedes Benz E350

Excellent.
Very friendly, and professional. looked well after me and made the process very easy.
Mr Z Awad, 11 Sep 2023
 

Jaguar

Very good to deal with, would buy again from them.
G Davies, 11 Sep 2023
 

Faultless Transaction - Thank You!

10/10 service. Rob and colleagues were super professional and friendly. They accommodated my request to put a deposit down to reserve the car for a viewing 8 days later. The car was in fantastic condition and looked exactly as advertised. I did complete a separate comprehensive vehicle inspection with the AA, which passed with flying colours. The price was reasonable for the current climate and the car came with 6 months RAC warranty and a free year of breakdown cover. Thank you so much Rob and team for all your help, the drive from London was well worth it.
To anyone considering this company, the reviews speak for themselves. Don't hesitate to buy from Penguin Cars!
T Aruede, 09 Sep 2023
 

Seat Leon

Great Experience. Very Clear and Transparent. Business with Adam was a pleasure, Very professional and well presented. Thanks again :)
Mr Pennick, 05 Sep 2023
 

Volvo XC90

Would highly recommend. The car we brought was exactly how it was described and Rob and Adam were a pleasure to deal with. We would definitely buy a car from them again.
Mr D Keeling, 05 Sep 2023
 

Jaguar F-Type

Brilliant service from start to finish. Robert was an absolute pleasure to deal with. Would definitely buy a car from them again.
Mr N Davies, 05 Sep 2023
 

Range Rover Evoque

Highly rated company. It is rare to find a company that cares about its customers and aftersales service. Adam is a credit to the company and was knowledgeable of the car , always phoned you back when he said he would and they resolved minor issue after the car was sold without any hesitation. Would highly recommend as it shows a good company that is willing to go the extra mile, after the deal is completed. As previous experience of companies who do not wish to know once you drive off the forcourt. I would definitley buy another car from Penguin Cars. Thanks very much great Evogue .
Mr I Bateman, 04 Sep 2023
 

Seat Leon

Excellent service. Dealing with Adam was a pleasure, was very professional and well presented. Thanks again :)
Mr B Pennick, 04 Sep 2023
 

Great to deal with

Rob was a pleasure to deal with. Went to look at the car. Next day decided i liked it and it was on my drive in a few hours. Amazing
Mr G Marmion, 31 Aug 2023
 

Mercedes Benz

I am very pleased with the service provided.
I purchased car over the phone and I trusted team with the video sent and description was accurate as per the information given.
Very honest and reliable.
Mr Y Singh , 26 Aug 2023
 

Very informative and supportive

I would recommend Rob and Nicola as they provided a very good thorough service. They were not pushy at all with the sale and gave us the time to think it through. The car was in very good condition and we are very happy with our purchase.
H Dhaliwal, 25 Aug 2023
 

Vauxhall Insignia

Would definitely buy another car from Rob and Adam in the future very professional and accommodating.
Mr L Haywood, 21 Aug 2023
 

Audi Q5

Thanks to Adam for selling me a stunning audi q5 very pleased would not hesitate buying any car from them very professional set up very well coming and not pushy gave good test drive hand over very easy thanks again adam .
Barry, 17 Aug 2023
 

Fantastic selection of cars and extremely professional

Penguin Cars was a gem of a find. Incredible selection of luxury cars,only decision that was hard was choosing which one to buy. Rob is extremely professional, no hard sell and no pressure to buy. Has the right attitude to sell you your perfect car that meets all your needs rather than just get a sale.
Highly recommend and will definitely buy again from the business. He is currently looking for cars for my family too..
Julia, 12 Aug 2023
 

Mercedes Benz GLC Best used car experience I've had. Even beats the main dealers.

Best used car experience I've had. Even beats the main dealers.
Professional, patient, polite and honest.
Had few emails with Adam before driving to view the car I eventually brought. All the emails described the car perfectly even the very small scratches on the rear bumper due to loading and unloading were mentioned.
Nothing was left off the videos and emails regarding the condition and previous ownership.
Would gladly without a second though make the 3 1/2 drive to buy another car from Penguin cars.
Thanks for a great experience.
Anonymous, 10 Aug 2023
 

Professional and friendly business

Professional and friendly service from Rob. I would purchase from Rob again, and am happy to recommend this dealer.
Mr H Edwards, 02 Aug 2023
 

Excellent!

It was very important to find a garage that understood my concerns! The reason for my new purchase was due to my car being stolen. My purchase prior to that was from a dealership that was not credible and literally sold me a car that was dangerous! I chatted with Rob and told him what had happened and my genuine fear of purchasing from a trader given my previous experience and that Penguin Cars was approximately 240 miles from me! From start to finish Rob was sympathetic, answered my questions even had new number plates printed. Rob and his wife are very genuine, and made the process easy and relaxed. Upon arrival to collect my car their attitude never changed, friendly and attentive. Nothing was too much trouble. I never felt pushed or harassed into purchasing my car, unlike a couple of others that I had enquired about before finding Rob! If you want a dealership that puts you first and believes in what they are selling and delivering as a service… Penguin Cars all the way! You won’t be disappointed. Lol Happy owner, happy motoring, happy feet!
S Howland, 01 Aug 2023
 

Customer service/car sales at its finest.

From my initial query by phone to driving off their premises, the service has been top class! Car was priced very competitively and was presented to me upon collection in immaculate condition. It’s the little things that make the difference such as i) collection from the station as soon as I stepped of the train ii) setting up my phone to sync with car prior to my departure. I can see why their business is flourishing. I would personally highly recommend.
Mr M Cupid, 27 Jul 2023
 

Excellent customer service

Rob was able to demonstrate excellent customer service. He was responsive to all matters surrounding the vehicle. Thank you
N Dawkins, 23 Jul 2023
 

Mercedes CLS

I would recommend Penguin Cars to anyone, being in the trade myself I understand the importance of outstanding customer service and Adam certainly didn't disappoint on any level.
From my initial enquiry to the delivery of my beautiful Mercedes CLS was seemless and hassle free!
Top marks all round for Penguin Cars for service on par with any premium brand main agent.
Thanks again!
Mark Bradbury
Mr M Bradbury, 17 Jul 2023
 

Jaguar F-Type

From the first call to Robert we felt assured we would be in capable hands. We arrived the car was exactly as explained , in perfect condition. Robert gave us what we had agreed for our car and we drove away about 45 minutes later in a beautiful Jaguar type. Highly recommend this company 5 stars all day long
Andrew Fowler, 17 Jul 2023
 

Unequivocal Recommendation

Care, fairness and attention to detail. Some issues arose after purchase that could not have been anticipated, arising from preparatory work by other parties, and Rob resolved them without fuss nor cost to me. One could not ask for better service.
Mr J Martin, 13 Jul 2023
 

C300 AMG

We are very pleased with the service we received. Adam came to collect car and the money was transferred into our account immediately. Adam was very professional and we would have no hesitation in dealing with penguin cars again
1
Mr A Mayes, 28 Jun 2023
 

F-Type

I sold my car to Penguin cars, the process was seamless. Rob called on Monday and Adam collected the car on Thursday. Both extremely pleasant to deal with and I would trust them completely if I was selling or buying again.
Scott Cameron, 28 Jun 2023
 

Very professional and reliable service.

Very professional and reliable service.
Very quick and reliable service. Big thanks to Adam to make my car delivery very easy and fast.
Mr J Chouhan, 04 Jul 2023
 

Excellent

Excellent service from start to finish, went the extra mile to make buying the car stress free, delivered the car for me which was greatly appreciated.
Mr P Kennedy, 04 Jul 2023
 

Good customer service, Good quality cars, at a reasonable price

Robert offers a professional and friendly service. Viewing by appointment only, ensures that customers are not waiting to be seen.
No frills, no pressure sales.
The company specialises in good examples of quality prestige vehicles.
Mr M Avraam, 27 Jun 2023
 

Audi Q3

Excellent, personalised service with prompt responses
Anonymous, 20 Jun 2023
 

BMW 335 Tourer

Highly recommend Penguin to anyone looking to change their car
Great service.
Very pleased with car - exactly as described and valeted to new car standards!
Good price and took in my vehicle also.
Rob a pleasure to deal with. Lovely premises and no hassle handover - all done quickly and efficiently.
Highly recommended; top class cars prices and service.
Mr R Cooke, 20 Jun 2023
 

C220

Well presented car. Rob was quick to respond, honest, and very helpful. Highly recommend
Mr O Slaney, 19 Jun 2023
 

Mercedes Benz E400 Coupe

Great communication and service.
Mr P Sixsmith, 06 Jun 2023
 

Straightforward and honest, they care about the deal and their reputation.

Their level of communication was first class throughout. I was travelling for 3 hours to view the car and Robert supplied a full video talk through before I left home so I could be confident the car was the right one for me.
Once we arrived at Penguin Cars Robert was super helpful and really well informed about the car we wanted to buy.
The deal itself was really straightforward, I felt I got a good and fair px price and the car we bought was competitively priced and well prepared.
Mr J Beckett, 05 Jun 2023
 

Jaguar XF

Excellent service from Rob no pushy sales tecnique. All good quality stock. Would definitely use again.
Anonymous, 30 May 2023
 

Excellent Customer Service and Engagement

Since our first interaction with Robert through to purchasing a Mercedes B class we have received great service. The car and pictures were as described on the website when we went for our viewing. The service provided by Robert was second to none. I would recommend this dealer should you wish to purchase your next vehicle. Thanks Naresh
Mr N Dalwadi, 25 May 2023
 

CLS

β€œUpon initial contact Rob was helpful and made an effort to let me see the car I bought out of hours. Discussion over the deal to swap my previous car was constructive and reasonable and timing was helpfully flexible. A few glitches are being attended to without drama. For all these reasons I would recommend Penguin Cars unequivocally.”
Mr J Martin, 09 May 2023
 

Excellent service

Amazing service, car in really good condition exactly as described . Robert was super flexible with me. great experience start to finish. wouldn’t hesitate to use PENGUIN ltd again. Thanks Rob
H Soussi, 04 May 2023
 

Audi Q3

Bought a Audi q 3 nearly a year ago and has been faultless and straight through recent mot with no probs
Craig Evans , 27 Apr 2023
 

Peugeot 3008

Thoroughly recommend
Great service and communication throughout.
Mr S Jones, 25 Apr 2023
 

BMW Z4

Rob was amazing. He made to process really smooth. He went above and beyond . The vehicle was as described. I highly recommend Penguin Car Sales Shrewsbury.
Kevin And Mary , 25 Apr 2023
 

Mini Countryman JCW

Bought a JCW Mini Countryman and right from enquiry to purchase, I couldn't fault Rob. He was extremely helpful with any questions and always came back to me quickly. The car was delivered to me by Andy, again, very friendly. I had an issue with the car a few weeks after buying but turned out it was to do with the Dash Cam I had put in, but before we knew that, Rob was super helpful and couldn't do enough to help me out in trying to rectify the fault that occurred. Would highly recommend and definitely buy a car from them in the future.
Sue Clark, 21 Apr 2023
 

Positive overall

Positive overall
Professional to deal with. Car purchased generally good. Minor niggles, rear wiper blade and wheel inserts needed replacing, but overall pleased with purchase.
Anonymous, 12 Apr 2023
 

BMW 320

Very good ,Great service
Anonymous, 06 Apr 2023
 

Mercedes Benz GLE250d

Good experience nice people’s and friendly
Anonymous, 05 Apr 2023
 

BMW

Mr I Bradley, 26 Dec 2022
 

Range Rover Sport

Mr A Davies, 03 Apr 2023
 

Mercedes Benz Cabriolet

A pleasure to deal with, and a hopefully a pleasing result for both parties.
Would buy again from them
Mr B Hollister, 26 Feb 2023
 

E220 Coupe

Very good customer service
Ms A Kaur, 31 Mar 2023
 

Volvo XC90

Excellent
Responsive excellent service.
Anonymous, 31 Mar 2023
 

MG GS

Would use again!
Looked after us well.
Anonymous, 31 Mar 2023
 

Quality

Quality cars, well presented in a relaxed environment. Robert doesn't try to sell you the vehicle, the standard of the vehicle does that.
Anonymous, 21 Mar 2023
 

Nice Team, Great Cars!

Rob was great, selling me a fantastic car at the right price.
I hope to go back in the future.
R Watkins, 20 Mar 2023
 

BMW M140i

They source the best quality cars. Honest, straightforward. After looking for 9 months I bought from them in an hour. Save yourself the grief and go there first.
Mr A Plant, 20 Mar 2023
 

Jaguar F-Type

Just to say a big thank you to Rob and Andy, for the very professional service they gave me in purchasing my new car.
Thank you Penguin cars, will purchase from you again
Ian Swindell, 11 Mar 2023
 

Mercedes Benz GLA

My experience with Penguin Cars has been great.
The Mercedes GLA is everything that Rob said it would be, its a real beauty.
Andy delivered it, after a 200 mile journey and arrived at the exact time he had arranged (amazing)
I would definitely deal with Penguin Cars again
Kim Holland, 09 Mar 2023
 

Excellent response times , easy to deal with, Rob did what he said he would

Excellent service ,great to see a new family business creating success in a difficult market.
Keep up the goods work.
Anonymous, 07 Mar 2023
 

BMW

Great friendly experience, recommend.
Anonymous, 02 Mar 2023
 

First Class

Excellent professional friendly and good value on my part ex , thoroughly recommend.
Kevin Mason, 28 Feb 2023
 

Mercedes Benz E300 Cabriolet

β€œA pleasure to deal with, and a hopefully a pleasing result for both parties. Would buy again from them”


Anonymous, 26 Feb 2023
 

Pleasure to deal with.

Purchased a Mercedes SL from Robert at Penguin Cars, car was very well presented for our viewing.
Robert was easy to deal with, assisted with transfer of manufacturer warranty and even put fuel in the car on collection for our journey home, after a few weeks of ownership car has been faultless.
Anonymous, 23 Feb 2023
 

Outstanding

What a great car buying experience Penguin Cars provide. Rob is an absolute gentleman and nothing is too much trouble. Quality cars and the presentation is first class. Highly recommended and I look forward to purchasing from Rob at Penguin Cars in the future. Thank you!
Mr P Hawkridge, 23 Feb 2023
 

Great purchase experience!

Excellent engagement from initial inquiry through to final purchase.
Vehicle description accurate, communication throughout clear, and readily accommodated an engineer inspection of the car prior to purchase.
Inspection confirmed that the vehicle was in excellent condition (as already described on Autotrader). Very reassuring and reflective of the high standard Penguin Cars delivers.
On day of collection, vehicle (which was even more stunning in real life), paperwork and warranty was ready to go, making purchase process easy.
Flawless experience and would recommend Penguin Cars to anyone looking to purchase a high quality vehicle.
Mr B Christie, 20 Feb 2023
 

Happy Customer

Great service from both Andy and Rob, would recommend and Penguin Cars would be my first port of call when next looking to purchase a car. A happy customer.
Mr M Jones, 16 Feb 2023
 

Mini Cooper S

First rate
Mr Frater, 14 Feb 2023
 

Range Rover Sport

Excellent and timely service.
Mr H Sharma, 09 Feb 2023
 

Jaguar F-Type

Bought many many cars over the years and this is one of the best purchasing experiences I have had. Rob was on it from my initial phone call, amazing car and prepared to the highest standard. Great customer experience and highly recommended
Ian Watson, 03 Feb 2023
 

Excellent customer service

Very impressed with Penguin Cars Ltd! Excellent experience with high standards of customer service.
Rob was great, professional throughout the purchase.
Wonderful car!
Mr D Rycroft, 25 Jan 2023
 

Excellent standard of vehicle at a good price

Provided prompt information regarding the car including video
Anonymous, 16 Jan 2023
 

Mercedes Benz GLE

Very good service.
Very pleased with the service and the vehicle.
Anonymous, 06 Jan 2023
 

Audi Q7

Great dealing with Rob, a genuine bloke, nothing was too much trouble.
Anonymous, 15 Dec 2022
 

Audi Q7

Picked my Q7 up yesterday It was an absolute pleasure dealing with Rob He’s a true gent He made me an offer for my Ranger over the phone but on arrival he gave me a bit more because of its condition which he didn’t have to My car was absolutely gleaming when I picked it up and he even put Β£20 of fuel in to get me to the garage A really nice fella and his cars are stunning 3/12/22
Mick Wheeler , 04 Dec 2022
 

Porsche

This is an excellent service. Robert did everything he could to make my experience as easy as possible. I got exactly what I expected.
Anonymous, 03 Dec 2022
 

Precise and no games

The advert was very detailed and precise, the car was beautifully prepared and we quickly came to agreement without any games.
Anonymous, 03 Dec 2022
 

First Class Cars With First Class Service

Outstanding service from start to finish.
Rob was an absolute gentleman and his cars are immaculate
Over the moon with my S5!
Mr Luke Thomas O'neil, 10 Nov 2022
 

Would use again and recommend to others

very good communication fair price for part ex , and helpfull
Mr G Stevens, 20 Oct 2022
 

Accommodating, knowledgeable and honest

Rob and Andy were great, agreeing to meet us on a Saturday and hanging on when we got caught in traffic and were late. The car was as described, very good condition and a great drive, we agreed to purchase the same day. Rob got it booked in for a service and MOT that week and we picked it up the following Saturday. Thanks Rob and Andy!
, 20 Oct 2022
 

Best Best and the Bestest

I have never seen such a gentleman in my life. Rob simply was the best business man Ive ever met. I went from another city about 200m away. I didn't have a car and went there with my friend and his mother. We drove for like 4hrs. As soon as we got there, Rob welcomed us and provided us hot drink. He did my job in only like half hour. He was so helpful, kind, polite and professional. He did my finance so fast and smooth that I was shocked how quick he did that. He also did my one year car tax and helped me finding right insurance company.
Also after leaving there, he texted me and gave a ref number to join for one year break down recovery.
Such a nice human being.
F Bazyar-koozaki, 19 Sep 2022
 

Mercedes Benz GLE

Great car fast service and so easy to deal with
Very pleasant experience and all done in double quick time thank you!
M Hague, 16 Sep 2022
 

Mercedes Benz GLE250 Sport

Really fast and good service! I looked and bought the car on the same day of seeing it. Car was showroom ready and could be taken away on the same day.
H Ngu, 16 Sep 2022
 

Mercedes C Class Premium Plus

Brilliant service, great communication and fast collection of my new car. Thank you again Rob.
, 16 Sep 2022
 

Skoda Octavia

Everything was made easy throughout, lovely service, lovely clean car.
L Hopkins, 31 Aug 2022
 

E Class Coupe

Neat service, great car, no issues. Thank you Rob
Mr P Wallace-tarry, 15 Aug 2022
 

After Sales

It was a pleasure dealing with Rob to buy my lovely car. His after sales care is excellent too, arranging an FOC fix for a sensor problem at MB Shrewsbury too. I fully recommend Penguin Cars.
Mr M Malone, 13 Aug 2022
 

Highly recommended

Highly recommended
Customer service was excellent. Vehicle was immaculate. No haggling,Rob offered a fair price part x. Can highly recommend.
Mr R Gabriel, 11 Jul 2022
 

Ford Fiesta

Really helpful husband and wife team. We were well looked after. Highly recommended
Mrs J Shuker, 13 Jul 2022
 

Great service from Rob

Dealing with Rob is a pleasure, he gave me a decent price on exchange and gave a very helpful guide to my new car’s controls. I have an after sale issue which he is already onto and I have every confidence it will be quickly resolved.
Mr M Malone, 17 May 2022
 

Genuine guy with quality cars .Easy straight forward sale Thank you

Genuine car dealer, not like the car supermarkets. Some nice cars there and by the looks of it puts a lot of effort in to sourcing cars.
Mr S Harris, 21 Mar 2022
 

Excellent Transaction

Rob Was recommended by a friend ,the experience exceeded all my expectations. I did a px on a Porsche boxster , the car was beautifully presented. I couldn't have done any better if I gone to a main dealer. Rob and his company come highly recommended. Many Thanks Rob
Mr T Brookes, 10 Mar 2022
 

Excellent service.

All very straightforward. Robert very helpful
C. Anderson , 25 Feb 2022
 

E Class Coupe

Cannot fault my experience with Rob and Penguin Cars. Sold my Mercedes E Class Coupe, very good price, no haggling on price (which is rare in the motoring sector) Gentleman that took the car away was professional, polite and helpful. You can tell Rob cares about his business and his clients. 1st Class service, highly recommend. Thank you
Mr M Stewart, 17 Feb 2022
 

Mercedes Benz SLC

Dealing with Rob was really a very good business experience. It was a simple discussion focused on the salient points of my car and what was workable from Penguin Cars side and then also from my side. I am very happy to have sold my car to Rob; it is a great car and I always feel sad when I sell my cars as I cherish them rather than just use them as a tool to get from A to B. Thanks Rob and I hope you do well long into the future.
Mr M Cooper, 27 Jan 2022
 

Mercedes Benz E Class Coupe

What an amazing way to sell my car. Was introduced to Penguin Cars Limited, spoke to Rob who gave me a BRILLIANT price. Within a week the car was collected and the remaining finance was paid off on my behalf, with the equity paid straight into my bank. This was hands-down the best experience of selling a car, with what is usually a stressful experience. This was just a hassle-free way and I would recommend Penguin Cars Limited wholeheartedly. Thank you Rob and thank you Penguin Cars, it was a pleasure to do business with you guys!
Mr J Patel, 01 Feb 2022
 

Would highly recommend this company.

They could not do enough for me to make the transaction go through very smoothly, I also could not find one with the spec as high for a very competitive price.
Mr A Jones, 15 Dec 2021
 

Flawless service from start to finish.

First time I have dealt with Rob and Penguin Cars LTD and customer service was flawless from the moment he made me an offer to the moment the deal was complete.
I would highly recommend buying or selling your car through Penguin Cars, Rob was a pleasure to deal with and made the experience completely stress free. Rob was quick to respond to my emails and calls, leaving no stone unturned throughout.
A fantastic experience thanks to Rob and the Penguin Cars team.
Mr W Charlesworth, 16 Dec 2021
 

Great car, great service and they made sure the car was right.

Buying a used car can be a trip into the unknown. My experience buying my car was excellent, trustworthy they made sure the car was right. Highly trustworthy and highly recommended. Definitely have confidence to buy again from them.
Mr J Walker, 10 Jan 2022
 

Honest, genuine and good communication.

Honest, genuine and good communication.
Rob was patient and honest. Would definitely buy again.
Mr G Lythgoe, 15 Jan 2022
 

Range Rover Evoque

Rob was excellent and made everything very straightforward.
Mr S Davies, 15 Jan 2022
 

Lovely car, beautifully prepared

Great service from Rob, lovely car beautifully prepared
Mr K Haycock, 01 Feb 2022
 

Highly recommended, great purchase..

Highly recommended company, couldn't do enough to help.lovely friendly service
Mr D Nicholls, 04 Feb 2022
 
The whole process of selling my car to Penguin was easy and hassle-free, I can't rate Rob highly enough. The communication was fantastic Much less stressful than selling privately and gave the security of dealing with a trusted buyer. Thanks again Rob :)
Seoud Bemath, 16 Apr 2021
 
Sold a car through Penguin Cars / Robert. The entire process was super easy. Communication was clear, price was fair and agreed upon upfront. Definitely recommend!
Kevin Cadman, 02 Mar 2021
 
Great car, very good price, and excellent no hassle service - thanks very much Rob. Highly recommend.
Richard Cooke, 20 May 2021
 

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